Find support
If you’ve experienced sexual abuse or assault, use our search tool to find organisations that have therapy providers who can support you, or visit 'Safe to talk' for help finding a therapy provider.
Find a therapy provider
Contact
Use the contact details to make an appointment. You will talk to the organisation who manages the therapy provider’s schedule.
Meet
When you contact them, they’ll check their availability and book your first appointment, or add you to their waiting list.
If this is an emergency, or you need immediate help, call 111.
Use Safe to talk for help finding a therapy provider
If you’d like help finding a therapy provider, contact the Safe to talk nationwide helpline by text, webchat, phone, email and through their website.
Through Safe to talk, you can find information and be connected to ACC’s Sensitive Claims Service or other services that are right for you.
Safe to talk will work directly with organisations (suppliers) that have ACC therapy providers to confirm their availability and connect you with them for therapy. If a therapy provider isn’t available right away, they can regularly check in with you to keep you updated about next steps and support you while you’re waiting for your therapy to begin.
Safe to talk is available 24/7, but the support to find a provider is only available Monday to Friday between 8am and 8pm, and Saturdays between 10am and 6:30pm.
Safe to talk’s Pathway to Sensitive Claims service is closed on Sundays and public holidays.
You can reach Safe to talk in the following ways:
- Text 4334
- Phone 0800 044 334
- Email support@safetotalk.nz
- Webchat on www.safetotalk.nz