We're always trying to do better

Learn about the work we are doing to strengthen support for survivors of sexual violence. Tell us your experience working with our sensitive claims service.

The Integrated Services for Sensitive Claims (ISSC) has been providing support to many survivors of sexual abuse and assault since 2014.

Since its introduction, the ISSC has largely achieved what was intended, including increased access and participation in services and an overall improved quality of service.

We now find ourselves at that point again where changing needs and an ever-changing environment require us to look boldly ahead. We must think collaboratively about how we can further evolve and strengthen the delivery of services to support survivors with a sensitive claim.

Learn more about the work we are doing to evolve sensitive claims.

Evolving the ISSC